{"id":6491,"date":"2025-03-03T11:33:00","date_gmt":"2025-03-03T16:33:00","guid":{"rendered":"https:\/\/capauleste.com\/receptionist\/"},"modified":"2026-09-11T16:06:13","modified_gmt":"2026-09-11T20:06:13","slug":"guest-service-agent","status":"publish","type":"page","link":"https:\/\/capauleste.com\/en\/jobs-saguenay\/guest-service-agent\/","title":{"rendered":"Guest Service Agent"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6491\" class=\"elementor elementor-6491 elementor-6421\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bdd7054 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bdd7054\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f24e1a1\" data-id=\"f24e1a1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95ac6fd elementor-widget elementor-widget-cs_title\" data-id=\"95ac6fd\" data-element_type=\"widget\" data-widget_type=\"cs_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"cs-title-wrap text-center\">\t            <div class=\"cs-subtitle-wrap\"><span class=\"cs-subtitle\">Join the Cap au Leste family today. We're waiting for you!   <\/span><\/div>\t            <h4 class=\"cs-title\">\n\t                Guest Service Agent\t            <\/h4>\t            <div class=\"cs-title-text\">\n\t                <p>At the intersection of hospitality, management, and human interaction, the role of Guest Service Agent is at the heart of the guest experience. You\u2019ll be the first smile guests see when they arrive\u2026 and the last memory they have when they leave! <\/p>\n\t            <\/div>        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ed72b6c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ed72b6c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-c4c0380\" data-id=\"c4c0380\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de4fb38 elementor-widget elementor-widget-heading\" data-id=\"de4fb38\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Responsibilities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d76770b elementor-widget elementor-widget-cs_list\" data-id=\"d76770b\" data-element_type=\"widget\" data-widget_type=\"cs_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <ul class=\"cs-list cs-list-type-unordered\">                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/span>                    <span class=\"list-content\">Greet guests and handle check-in and check-out procedures;<\/span>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/span>                    <span class=\"list-content\">Sell activities, packages, and additional services to customers on-site;<\/span>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/span>                    <span class=\"list-content\">Organize their stay (restaurant meals, activities) and manage individual reservations (by phone, email, and online platforms);<\/span>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/span>                    <span class=\"list-content\">Manage payments and billing;<\/span>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/span>                    <span class=\"list-content\">Respond to requests, phone calls, and emails; provide customer follow-up during their stay;<\/span>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/span>                    <span class=\"list-content\">Ensure effective communication between departments; assist customers when problems arise.<\/span>                <\/li>            <\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-183d1f5 elementor-widget elementor-widget-heading\" data-id=\"183d1f5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Required Skills and Experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c00aa56 elementor-widget elementor-widget-cs_list\" data-id=\"c00aa56\" data-element_type=\"widget\" data-widget_type=\"cs_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <ul class=\"cs-list cs-list-type-unordered\">                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/span>                    <span class=\"list-content\">Excellent oral and written communication skills; knowledge of multiple languages is preferred;<\/span>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/span>                    <span class=\"list-content\">Comfortable interacting with customers, sales skills, proficiency with office software, and a team player;<\/span>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>                        <\/span>                    <span class=\"list-content\">Similar experience preferred (with or without a degree in tourism);  <\/span>                <\/li>            <\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b6a982 elementor-widget elementor-widget-heading\" data-id=\"2b6a982\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Working at the Auberge du Cap au Leste means...<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cb7efc elementor-widget elementor-widget-cs_title\" data-id=\"9cb7efc\" data-element_type=\"widget\" data-widget_type=\"cs_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"cs-title-wrap\">\t            <div class=\"cs-title-text\">\n\t                <p>To be the first face customers see on the shores of the Saguenay Fjord.<\/p>\n<p><strong>Ongoing recruitment \u2014 submit your application at any time.  <\/strong><\/p>\n<p><strong>  Salary to be negotiated based on experience  <\/strong><\/p>\n<p><strong>  Send your resume to <a href=\"mailto:rh@capauleste.com\">rh@capauleste.com<\/a><\/strong><\/p>\n\t            <\/div>        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-76df64d\" data-id=\"76df64d\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ded312 elementor-widget elementor-widget-cs_title\" data-id=\"5ded312\" data-element_type=\"widget\" data-widget_type=\"cs_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"cs-title-wrap\">\t            <div class=\"cs-subtitle-wrap\"><span class=\"cs-subtitle\">Form<\/span><\/div>\t            <h6 class=\"cs-title\">\n\t                Guest Service Agent\t            <\/h6>        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dffbf9 elementor-widget elementor-widget-cs_title\" data-id=\"7dffbf9\" data-element_type=\"widget\" data-widget_type=\"cs_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"cs-title-wrap\">\t            <div class=\"cs-title-text\">\n\t                <p>Fill out the form below to be among the first lucky ones selected to join our extended family.<\/p>\n\t            <\/div>        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05db1e0 elementor-widget elementor-widget-cs_form_cf7\" data-id=\"05db1e0\" data-element_type=\"widget\" data-widget_type=\"cs_form_cf7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"cs-form-cf7 placeholder-normal\">\n                <div class=\"cs-form-cf7-wrap\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6504-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6504\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/6491#wpcf7-f6504-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"6504\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6504-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><label class=\"select-job\" for=\"select-job\" style=\"display: none;\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"mc4wp-SUJET\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"select-job\" aria-required=\"true\" aria-invalid=\"false\" value=\"Guest Service Agent\" type=\"text\" name=\"mc4wp-SUJET\" \/><\/span> <\/label>\n<\/p>\n<p><label> Name (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> E-mail (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label for=\"your-message\"> Message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"mc4wp-MESSAGE\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"your-message\" aria-invalid=\"false\" name=\"mc4wp-MESSAGE\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> <strong>C.V.<\/strong> (Upload your files here)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"fichiers-du-client\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-drag-n-drop-file d-none\" aria-invalid=\"false\" type=\"file\" multiple=\"multiple\" data-name=\"fichiers-du-client\" data-type=\"jpg|jpeg|png|pdf\" data-limit=\"10240000\" data-min=\"1\" data-id=\"6504\" data-version=\"free version 1.3.8.7\" accept=\".jpg, .jpeg, .png, .pdf\" \/><\/span> <\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-consent\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"your-consent\" value=\"1\" checked=\"checked\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Subscribe and receive our offers!<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" id=\"form-fr\" type=\"submit\" value=\"Send\" \/>\n<\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n            <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Join the Cap au Leste family today. We&#8217;re waiting for you! Guest Service Agent At the intersection of hospitality, management, and human interaction, the role of Guest Service Agent is at the heart of the guest experience. You\u2019ll be the first smile guests see when they arrive\u2026 and the last memory they have when they &#8230;<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":6495,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-wide-content.php","meta":{"cozystay_single_page_hide_site_header":"","cozystay_single_page_site_header_source":"","cozystay_single_page_custom_site_header":"0","cozystay_single_page_custom_sticky_site_header":"0","cozystay_single_page_hide_page_title":"on","cozystay_single_page_header_section_size":"","cozystay_single_page_header_background_color":"","cozystay_single_page_header_background_position_x":"center","cozystay_single_page_header_background_position_y":"center","cozystay_single_page_header_background_size":"cover","cozystay_single_page_header_background_repeat":"off","cozystay_single_page_header_background_scroll":"on","cozystay_single_page_header_text_color":"","cozystay_single_page_header_show_breadcrumb":"","cozystay_single_page_site_footer_hide_main":"","cozystay_single_custom_site_footer_main_source":"","cozystay_single_custom_site_footer_main":"0","cozystay_single_page_site_footer_hide_above":"","cozystay_single_custom_site_footer_above_source":"","cozystay_single_custom_site_footer_above":"0","cozystay_single_page_site_footer_hide_instagram":"","cozystay_single_page_site_footer_hide_bottom":"","cozystay_single_custom_mobile_menu_source":"","cozystay_single_custom_mobile_menu":"0","cozystay_single_custom_mobile_menu_animation":"","cozystay_single_custom_mobile_menu_width":"","cozystay_single_custom_mobile_menu_custom_width":375,"footnotes":""},"class_list":["post-6491","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Guest Service Agent - Cap au Leste<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/capauleste.com\/en\/jobs-saguenay\/guest-service-agent\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Guest Service Agent - Cap au Leste\" \/>\n<meta property=\"og:description\" content=\"Join the Cap au Leste family today. 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You\u2019ll be the first smile guests see when they arrive\u2026 and the last memory they have when they ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/capauleste.com\/en\/jobs-saguenay\/guest-service-agent\/\" \/>\n<meta property=\"og:site_name\" content=\"Cap au Leste\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-11T20:06:13+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/capauleste.com\/en\/jobs-saguenay\/guest-service-agent\/\",\"url\":\"https:\/\/capauleste.com\/en\/jobs-saguenay\/guest-service-agent\/\",\"name\":\"Guest Service Agent - Cap au Leste\",\"isPartOf\":{\"@id\":\"https:\/\/capauleste.com\/en\/#website\"},\"datePublished\":\"2025-03-03T16:33:00+00:00\",\"dateModified\":\"2026-09-11T20:06:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/capauleste.com\/en\/jobs-saguenay\/guest-service-agent\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/capauleste.com\/en\/jobs-saguenay\/guest-service-agent\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/capauleste.com\/en\/jobs-saguenay\/guest-service-agent\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/capauleste.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Jobs\",\"item\":\"https:\/\/capauleste.com\/en\/jobs-saguenay\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Guest Service Agent\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/capauleste.com\/en\/#website\",\"url\":\"https:\/\/capauleste.com\/en\/\",\"name\":\"Cap au Leste\",\"description\":\"Auberge nature\",\"publisher\":{\"@id\":\"https:\/\/capauleste.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/capauleste.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/capauleste.com\/en\/#organization\",\"name\":\"Cap au Leste\",\"url\":\"https:\/\/capauleste.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/capauleste.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/capauleste.com\/wp-content\/uploads\/2024\/12\/cropped-capauleste-583\u200a\u00d7\u200a168.png\",\"contentUrl\":\"https:\/\/capauleste.com\/wp-content\/uploads\/2024\/12\/cropped-capauleste-583\u200a\u00d7\u200a168.png\",\"width\":583,\"height\":168,\"caption\":\"Cap au Leste\"},\"image\":{\"@id\":\"https:\/\/capauleste.com\/en\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Guest Service Agent - Cap au Leste","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/capauleste.com\/en\/jobs-saguenay\/guest-service-agent\/","og_locale":"en_US","og_type":"article","og_title":"Guest Service Agent - Cap au Leste","og_description":"Join the Cap au Leste family today. 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